2825 MERCHANT MILE, COLUMBUS, IN 47201
2825 MERCHANT MILE, COLUMBUS, IN 47201

Chevrolet of Columbus Review By Jill Many

18 Apr, 2016
3/5
Jill  Many

Overall I'd have to say that our experience here was okay. My rating would have been higher if it weren't for having to deal with Steve Gardner. My husband and I purchased our vehicle with cash but still had to deal with the finance department to do the paperwork. Steve was very rude and pushy and it was obvious that he had come from Ray Skillman dealerships because of his pushy sales pitches and dishonesty. Steve pushed their extended warranty on us without mercy (we would have probably bought it anyway) and would not let my husband and I talk about the added expense in private. He stated that by stepping out of his office any warranty offer would be void and that we had to make the decision immediately because if we left with the vehicle and came back w/in 24 hours and decided to add the warranty it would not be available. Since then I have found out that both of those statements were untrue. A warranty can be purchased on any vehicle at anytime. Also, I was later informed by an employee of Chevy of Columbus that Steve Gardner is paid a commission for every extended warranty he sells so therefore Chevy of Columbus is incorrect when it advertises itself as being a "Vulture Free Zone".Yes I am happy with the vehicle that I purchased but based on my experience with this one employee and the feeling that my complaint was blown off by the representative who contacted me, my husband and I will not be doing business with this dealership again.

Service Provided by P4  Chevrolet Columbus
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